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CRM Online

Microsoft is transforming the way you work with customer relationship management (CRM) - whether you're on the road, at home, or in the office. With the latest release, Microsoft Dynamics CRM drives innovation by focusing on process-centric applications, user experiences, and our technology platform.

Get ready for the future

You already know that your customers are the foundation for success. Tomorrow's businesses find new, innovative channels to attract prospects, execute sales processes faster, and deliver a world-class experience that maximizes customer loyalty.

Microsoft Dynamics CRM is a flexible solution that transforms the way businesses find, win, and retain customers.

Connect employees, partners, and customers

Use Microsoft Dynamics CRM to execute targeted campaigns, close deals faster, and turn customers into fans. Our solution streamlines processes so that you can focus on building business. You can accelerate time-to-value with highly configurable best practices and connect to people through multiple social networks and communication channels.

Unify your experiences

Microsoft Dynamics CRM unifies the experience for engaging prospects, customers, and colleagues across browsers, applications, and mobile devices. Optimize productivity with familiar applications such as Microsoft SharePoint, Microsoft Lync, Skype, Microsoft Office and Yammer.

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