Simple Order Management Software
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I’ve never heard anyone say, “I’m starting a project, and I hope it’s really difficult and takes me twice as long as I expect it to.”
Like Dad always says… Keep it simple Steve!
When you get a task done quickly and easily, it’s usually because you have the right tools, the right talent and enough time to do the job right. If you’re missing any of these elements, your project may never get off the ground.
A client called us because they were looking for a simple tool to manage customer orders from conception to fulfillment to billing. They have an innovative product that they’re selling in a fast-growing marketplace, and their growth was making order fulfillment much more complicated than it needed to be.
They were referred to P2 Automation for help, and after some investigation, we figured out what was missing. They have the talent – that’s why they’re growing quickly! And they’re willing to spend time figuring out a better way to deliver their products – That’s why they called us! What they were missing was the right tools to track the process from an initial call through fulfillment, billing and accounts receivable.
We went step-by-step through the process with the sales team, fulfillment team, and accounting team to learn how they managed orders today. As it turned out, the “off the shelf” software they were using was a huge part of the problem. The order process was not intuitive, and it required users to get far more in-depth with the software than they needed to be. They found themselves re-entering the same information at different points in the process, and then having to wade through the system to find specifics for each order.
Using our exclusive P2xRM System, we gave the Sales team an easy way to get the process started, with basic company and contact management tools, a simple tool for tracking activities and emails, and an Order Management Software module.
After the order is entered by the sales team, the information easily transforms into a packing slip that gives the fulfillment department exactly what they need to get orders out the door in a timely and efficient manner. After the order is filled, it’s queued up for the billing department to generate an invoice with QuickBooks. Simple. Efficient. Accurate.
The right tool – in this case, P2xRM – made all the difference. So the next time you’re working on a project and you think it’s harder than it needs to be, ask yourself, “Do I have the talent? Do I have the time? Do I have the right tools for the job?” And if you happen to answer “no”, it might be time to schedule a strategy session with P2 Automation!
